Updoc detected unauthorized access to a third-party system that may have leaked patient contact details. Here’s what was involved and how you can reduce phishing risks after a data breach.
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What Happened?
The access lasted briefly, and Updoc blocked it after discovering the activity. The company then contacted customers in early August to explain what happened.
Updoc said its own systems were not accessed, and it found no further unauthorized activity after the initial incident.
No health records, financial details, payment information, login details, or account security data were involved. The company said customers did not need to take immediate action.
However, leaked contact details can still help criminals create convincing phishing emails, fake calls, or messages. It is also worth remembering that your information may have been leaked in another incident without you realizing it.
Checking for data leaks can help you spot possible risks earlier. Futureproof monitors your data for leaks 24/7 and helps you reduce scam risks with simple, clear steps.
Who Was Affected and What Data Was Leaked?
The data breach may have affected Updoc account holders.
The company said the leaked information may have included:
- Names
- Email addresses
- Postal addresses
Updoc did not say how many people were affected.
The company has served more than one million patients since 2021. However, this does not mean every patient was involved in the breach.
Even basic contact details can help criminals create convincing phishing emails, fake calls, or messages connected to your healthcare.
How Someone Accessed Updoc’s Third-Party System
Updoc has not publicly explained exactly how the unauthorized access happened.
The company only said the incident involved a third-party system used to support its operations.
A third-party system is software or a service managed by another company. No further technical details about the breach were shared.
Futureproof keeps your data safer with simple guidance to set a strong password, turn on 2-step verification, and lock down your account.
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At Futureproof, Kevin explains digital safety in simple words, with clear tips and zero fluff. He holds a degree in information technology and studies fraud trends to keep his tips up-to-date.
In his free time, Kevin plays with his cat, enjoys board-game nights, and hunts for New York’s best cinnamon rolls.
