A breach at Trezor’s shipping provider leaked personal information from 13,689 customers. Here’s what was taken, why crypto owners face added risks, and how you can protect yourself more effectively.
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What Happened in the Trezor Shipping Partner Data Breach?
ShipMonk told Trezor on August 10 that an unauthorized person had accessed systems containing customer order information.
The breach affected people who placed orders between May 10 and August 8, 2026.
Trezor said its own systems were not breached. Customer devices, private keys, and wallet backups were also not affected.
A hardware wallet is a physical device used to help keep cryptocurrency access information offline.
However, stolen contact information can still create problems later. Criminals may use familiar details to make phishing emails, texts, or phone calls seem convincing.
Your information may also have been leaked in other breaches without you realizing it.
If you are unsure whether your information was leaked, automatic monitoring can help you spot problems earlier. Futureproof monitors your data for leaks 24/7 and helps you reduce scam risks with simple, clear steps.
Who Was Affected and What Data Was Leaked?
Trezor said 13,689 customers were affected.
The customers placed orders that were shipped to:
- the United States
- the United Kingdom
- Sweden
- Colombia
- Brazil
- Italy
- Portugal
For 11,742 customers, the leaked information included:
- names
- phone numbers
- email addresses
- home addresses
Another 1,947 customers had their names, cities, and email addresses leaked.
Trezor said customers who did not receive a notification email about the incident were not affected.
The company also said older orders were outside the breach. Its partners delete or anonymize order information 90 days after delivery.
Futureproof scans your data for leaks and shows exactly how to close security gaps — before scammers find them first.
Check my safetyHow Someone Accessed ShipMonk’s Systems
Trezor and ShipMonk have not publicly explained exactly how the unauthorized person entered the systems.
That means we do not know whether stolen passwords, a software weakness, or another security problem was involved.
What is confirmed is that the person reached ShipMonk systems containing Trezor customer order information.
At Futureproof, Kevin explains digital safety in simple words, with clear tips and zero fluff. He holds a degree in information technology and studies fraud trends to keep his tips up-to-date.
In his free time, Kevin plays with his cat, enjoys board-game nights, and hunts for New York’s best cinnamon rolls.
